Professional problem-solver. Enthusiastic tea drinker.

Hello, I'm Keith Towns.

I like making complicated things simpler, turning ideas into practical solutions, and asking “wouldn't it be easier if…?” at least once a day.

A little about me

Part technology, part people, part “there must be a better way”.

My working life has involved helping people and organisations make sense of technology, improve how things work, and get from a good idea to a useful result.

Strategy that gets somewhere

I enjoy connecting the big picture with the practical details: what needs to happen, why it matters, and how to make progress without drowning everyone in jargon.

Technology with a purpose

From business analysis and project management to websites, SEO and data, I like technology best when it solves a real problem rather than creating three new ones.

Curiosity switched on

If something isn't working, I want to know why. If something can be improved, I'll probably have a think about it. If there's a manual, I may even read it.

Human first

Good solutions need to work for the people using them. Clear communication, a sense of humour and a little patience can be surprisingly powerful tools.

ICTStrategy & DeliveryBusiness AnalysisProject ManagementSEOData ManagementChange ManagementITILPRINCE2
My guiding principle

“Keep it useful, keep it human, and if possible, make it work before the kettle boils.”

Not an official methodology. The kettle is, however, a serious matter.
Get in touch

Have a question, an idea, or a puzzle?

Use the form and send me a message. Whether it's a professional enquiry, a useful connection or just a friendly hello, I'll do my best to get back to you.

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